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At Crystal Cove Vodka, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our online store and purchase products through our platform.
Please read this policy carefully to understand how your personal information will be handled. By using our website and purchasing alcohol, you agree to the terms and practices described herein.
1. Information We Collect: a. Personal Information: We may collect personal information, including but not limited to your name, address, email address, phone number, date of birth, and payment details when you make a purchase. We collect this information to process your orders and provide customer support. b. User Account Data: If you create a user account, we collect and store your login credentials and preferences.
c. Website Usage Data: We collect information about your interactions with our website, such as your IP address, device type, browser type, and browsing history, to improve our services and website experience.
2. How We Use Your Information:a. Order Processing: We use your personal information to process and fulfill your orders. This includes verifying your age and ensuring legal compliance. b. Customer Support: We may use your contact information to provide customer support, respond to inquiries, and resolve issues related to your orders. c. Improvements: Your website usage data is used to enhance our website's functionality, personalize your experience, and understand your preferences. d. Marketing: With your consent, we may send you promotional emails and marketing materials about our products, special offers, and events. You can opt out of marketing communications at any time.
3. Disclosure of Information:a. Third-Party Service Providers: We may share your information with third-party service providers to process payments, deliver orders, and provide website maintenance. These service providers are obligated to protect your information and only use it for the purposes specified by us. b. Legal Obligations: We may disclose your information when required by law, such as to comply with legal proceedings, and government requests, or to protect our rights, privacy, safety, or property.
4. Security Measures: We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption, access controls, and secure servers to safeguard your data.
5. Cookies and Tracking Technologies: We use cookies and tracking technologies to collect information about your website usage and provide a customized shopping experience. You can manage your cookie preferences through your web browser settings.
6. Your Rights: You have the following rights regarding your personal information:
Please contact us at stephenchance@crystalcovevodka.com to exercise any of these rights or inquire about your data.
7. Changes to the Privacy Policy: We reserve the right to modify, amend, or update this Privacy Policy at any time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically.
8. Contact Information: If you have questions or concerns about this Privacy Policy or your personal information, please contact us at stephenchance@crystalcovevodka.com or 07341608966
By using our online store, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the practices described herein. Your privacy is important to us, and we are committed to protecting your personal information.
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